Remote Health Services Coordinator – Patient Access

Comagine Health; Seattle (WA); Remote; USD 52,000 - 75,000; Full time

Job summary

Comagine Health is seeking a Health Services Specialist to join our remote team serving Washington State. You will coordinate service requests, manage documentation, and support utilization management while delivering professional, accurate service to providers and members.

The role requires strong communication, attention to detail, and the ability to work remotely in a healthcare environment. Prior experience in healthcare settings and with EHR systems is preferred.

Qualifications

• High school diploma or GED required.
• 2+ years in related work or customer service.
• 1+ year healthcare setting experience preferred.
• Excellent written and verbal communication.
• Strong attention to detail and organizational skills.
• Ability to manage multiple priorities with accuracy.
• Strong customer service ethic and professional approach.
• Comfort using computers and multiple software applications.

Responsibilities

• Support healthcare providers, clinical teams, and members by coordinating service requests.
• Receive and coordinate referrals, prior authorization, utilization review, and case management requests.
• Verify completeness and accuracy of documentation; follow up as needed.
• Handle inbound calls, respond to questions, document interactions, resolve routine inquiries.
• Enter data into electronic healthcare management systems; maintain case files.
• Assist with utilization management and correspondence preparation.
• Coordinate care management services and non-clinical coordination as needed.
• Collaborate with nurses, physicians, and case managers to ensure timely processing.

Skills

Strong communication

Detail oriented

Organization

Multi-tasking

Customer service

Remote work

Collaboration

Proficient with computers

Education

High school diploma or GED

Tools

Electronic health records (EHR)

Job description

Comagine Health is seeking a Health Services Specialist to join our remote team serving Washington State. You will coordinate service requests, manage documentation, and support utilization management while delivering professional, accurate service to providers and members.

The role requires strong communication, attention to detail, and the ability to work remotely in a healthcare environment. Prior experience in healthcare settings and with EHR systems is preferred.