Remote Healthcare Coordination Specialist

Comagine Health; Sacramento (CA); Remote; USD 46,000 - 68,000; Full time

Job summary

Comagine Health is seeking a Health Services Specialist to support healthcare operations, coordinate service requests, and ensure accurate documentation. You will interact with providers, clinical teams, and members, delivering responsive, professional service in a remote Washington State setting.

The role emphasizes accuracy, collaboration, and patient-centered care. Qualifications include a high school diploma or GED, 2+ years in related work or customer service, and 1+ year in healthcare.

Qualifications

• High school diploma or GED is required.
• 2+ years of related work or customer service experience.
• At least 1 year of experience in a healthcare setting.
• Strong written and verbal communication skills.
• Excellent attention to detail, organization and follow-through.
• Ability to manage multiple priorities with accuracy.
• Professional, solutions-focused customer service mindset.
• Ability to work with healthcare providers, clinical staff and teams.

Responsibilities

• Support healthcare providers by submitting service requests and navigating portals.
• Process referrals, prior authorizations, and utilization review through channels.
• Review documentation for accuracy and completeness and follow up as needed.
• Deliver excellent customer service via inbound calls and inquiries.
• Maintain accurate electronic records and organize case files.
• Support utilization management with clinical reviewers and physicians.
• Coordinate care management services and transport/accommodation requests.
• Collaborate with nurses, physicians, case managers and teams to process requests.

Skills

Communication skills

Attention to detail

Multitasking

Customer service

Remote work

Team collaboration

Computer literacy

Education

High school diploma or GED

Post-secondary education or cert in healthcare admin

Healthcare-related certificate

Job description

Comagine Health is seeking a Health Services Specialist to support healthcare operations, coordinate service requests, and ensure accurate documentation. You will interact with providers, clinical teams, and members, delivering responsive, professional service in a remote Washington State setting.

The role emphasizes accuracy, collaboration, and patient-centered care. Qualifications include a high school diploma or GED, 2+ years in related work or customer service, and 1+ year in healthcare.