Remote Virtual Assistant: Front Desk & Scheduling Pro

Porch Group; United States; Remote; USD 11,000 - 13,000; Full time

Benefits offered by this job

Medical insurance

Accident insurance

Retiral benefits

12 company-paid holidays

Maternity and paternity leaves

Weekly wellness events

Job summary

Porch Group is seeking a Virtual Assistant to support our inspection partners from India in a remote capacity. You will field calls, texts and emails for multiple teams, provide price quotes and actively book home inspection appointments using our booking software, ensuring a high-quality customer experience.

Training lasts 2 months with night-shift alignment to US CDT hours. During and after training, you will maintain excellent communication, manage multiple systems, and follow defined SOPs to

Qualifications

• 4+ years in customer service roles.
• 2+ years in executive assistant or equivalent roles.
• 2+ years in remote positions.

Responsibilities

• Field incoming calls, texts and emails for teams.
• Answer client questions and provide price quotes.
• Schedule home inspection appointments via booking software.
• Respond to emails, texts and voicemails with a strong customer experience.

Skills

Customer service

Executive support

Remote work

Communication

Data entry

Digital communication

Multitasking

Bilingual support

Tools

Booking software

CRM software

Job description

Porch Group is seeking a Virtual Assistant to support our inspection partners from India in a remote capacity. You will field calls, texts and emails for multiple teams, provide price quotes and actively book home inspection appointments using our booking software, ensuring a high-quality customer experience.

Training lasts 2 months with night-shift alignment to US CDT hours. During and after training, you will maintain excellent communication, manage multiple systems, and follow defined SOPs to