Remote Client Care & Sales Virtual Assistant

AJF Inspections; United States; Remote; USD 42,000 - 48,000; Full time

Job summary

LaunchPad Home Group is seeking a Client Care Sales Virtual Assistant to manage sales calls, provide quotes, schedule inspections, and upsell ancillary services. As the first point of contact, you will build trust and guide clients with clarity through major decisions for home, commercial, radon, and sewer line inspections.

This remote role supports one of our premier brands across US time zones, collaborating with real estate agents and customers to ensure a high-quality, responsive experience

Qualifications

• High school diploma or equivalent required; additional education preferred.
• Proven phone, written and verbal communication skills in a professional manner.
• Comfort working remotely within a distributed team environment.
• Experience with customer service software and basic administrative tasks.

Responsibilities

• Handle incoming sales-related calls to book inspections and provide assistance.
• Provide quotes, schedule inspections, and respond to inquiries from non-call channels.
• Conduct outbound follow-ups to increase bookings and conversions.
• Educate clients and real estate agents on services and options.
• Actively upsell ancillary services for enhanced inspections.
• Assist with non-sales inquiries via phone and other channels as needed.
• Check voicemails/emails for urgent issues and inspection schedules.
• Complete additional tasks or special projects as assigned by management.

Skills

Phone communication

Written communication

Active listening

Adaptability

Problem solving

Team oriented

Admin processes

Attention to detail

Remote work experience

CRM software

Time management

Instruction following

Reliable internet

Call center experience

Education

High school diploma

GED

Equivalent

Tools

CRM software

Email / chat tools

Job description

LaunchPad Home Group is seeking a Client Care Sales Virtual Assistant to manage sales calls, provide quotes, schedule inspections, and upsell ancillary services. As the first point of contact, you will build trust and guide clients with clarity through major decisions for home, commercial, radon, and sewer line inspections.

This remote role supports one of our premier brands across US time zones, collaborating with real estate agents and customers to ensure a high-quality, responsive experience