Remote Virtual Assistant — Flexible Schedule, Customer & Lead Ops

ENERBG; Los Angeles (CA); Hybrid; USD 30,000 - 45,000; Full time

Benefits offered by this job

Flexible schedule

Professional development assistance

Job summary

ENERBG seeks a reliable Virtual Assistant to support our solar company with daily admin tasks, client communications, and lead follow-ups. This remote role requires proactive, quick responses and strong organization to keep inquiries and appointments on track.

The VA will manage scheduling, CRM records, and cross-functional coordination with sales and project teams, ensuring timely updates and excellent customer service.

Qualifications

• Excellent written and verbal English communication.
• Strong sense of urgency and responsiveness.
• Good organizational and time-management skills.
• Ability to multitask and manage multiple client conversations.
• Experience with virtual assistance, customer service, appointment setting, or sales support is preferred.

Responsibilities

• Prompt Client Communication across calls, texts, emails and other channels.
• Lead Follow-Up with new leads and keep them engaged.
• Customer Updates on appointments, progress, and paperwork.
• Appointment Scheduling for consultations, calls, site assessments and installations.
• CRM Management: maintain accurate records and update lead statuses.
• Administrative Support: data entry, document organization, email management.
• Team Coordination with sales, coordinators and installation teams.
• Follow-Up Tracking to ensure timely resolution of inquiries.
• Maintain professional, courteous customer service.

Skills

English proficiency

Urgency & responsiveness

Time management

Multitasking

Virtual assistance experience

Customer service

Sales support

Tools

CRM systems

Google Workspace

Spreadsheets

Email platforms

Messaging platforms

Job description

ENERBG seeks a reliable Virtual Assistant to support our solar company with daily admin tasks, client communications, and lead follow-ups. This remote role requires proactive, quick responses and strong organization to keep inquiries and appointments on track.

The VA will manage scheduling, CRM records, and cross-functional coordination with sales and project teams, ensuring timely updates and excellent customer service.