Remote Virtual Account Manager - Healthcare Sales Growth

Jubilant Pharma, LLC; United States; Remote; USD 70,000 - 90,000; Full time

Benefits offered by this job

Annual performance bonus

Generous vacation

401K matching

Job summary

Jubilant Radiopharmacies is seeking a Virtual Account Manager to drive growth and enhance customer satisfaction across a national portfolio, primarily via a virtual model. You will work with Territory and National Account Managers to identify opportunities, manage relationships, and support the sales cycle from start to finish.

You will coordinate with field teams, maintain pipeline data, and respond to inquiries, with a focus on retention and long-term partnerships.

Qualifications

• Bachelor's degree or equivalent experience in a related field.
• 2–4 years of inside sales, account management, or customer-facing experience.
• Experience managing customer relationships and sales pipelines.

Responsibilities

• Manage assigned accounts, focusing on customer engagement, retention, and growth.
• Support the full sales process for lower-complexity opportunities, including proposals, renewals, and closing activities.
• Identify new sales opportunities using customer data, interactions, and follow-up activities.
• Maintain accurate and up-to-date records of customer contacts, pipeline activity, and next steps.
• Build strong relationships with customers to support satisfaction, product use, and long-term partnerships.
• Provide coordination and support to field sales teams, including Territory and National Account Managers.
• Handle routine account needs, including follow-up, contact management, and implementation support.
• Respond to and help resolve customer inquiries, billing questions, and service concerns.
• Escalate risks, service issues, or barriers to the appropriate internal partners when needed.
• Spot growth signals and communicate when accounts may need expanded sales support.
• Stay informed on radiopharmaceutical products, market trends, customer needs, and competitive activity (including SPECT, PET, and Gallium products)

Skills

Communication

Relationship-building

Time management

Sales experience

Education

Bachelor's degree

Tools

Salesforce

MEDDICC

CRM tools

Job description

Jubilant Radiopharmacies is seeking a Virtual Account Manager to drive growth and enhance customer satisfaction across a national portfolio, primarily via a virtual model. You will work with Territory and National Account Managers to identify opportunities, manage relationships, and support the sales cycle from start to finish.

You will coordinate with field teams, maintain pipeline data, and respond to inquiries, with a focus on retention and long-term partnerships.