Remote Video Banking Universal Banker

Three Rivers Bank of Montana; Whitefish (MT); À distance; USD 42 000 - 64 000; Plein temps

Résumé du poste

Three Rivers Bank of Montana seeks a Universal Banker to serve as the primary ITM operator, delivering remote video banking experiences while supporting deposit and account servicing. This role blends advanced teller duties with digital banking support and customer relationship building across multiple retail functions, including ITM, personal banking, and branch operations.

You will participate in BSA/AML compliance, promote products, and adapt to flexible location work while upholding the

Qualifications

• Experience in retail banking and customer service.
• Strong communication and relationship-building skills.
• Ability to multitask across ITM, teller, and digital channels.
• Proficiency with Microsoft Office.
• Willingness to work flexible hours across locations.

Responsabilités

• Process deposits, withdrawals, transfers via ITM and video channels.
• Maintain proficiency with ITMs and coordinate maintenance.
• Support digital banking enrollment and online banking help.
• Handle teller transactions and cash drawer balancing.
• Assist with account servicing and basic personal banking tasks.
• Promote bank products based on customer needs.
• Maintain compliance with policies and regulatory requirements.

Connaissances

Customer service

Digital banking

ITM operations

Sales process

Cash handling

Communication skills

Outils

Microsoft Office

Description du poste

Three Rivers Bank of Montana seeks a Universal Banker to serve as the primary ITM operator, delivering remote video banking experiences while supporting deposit and account servicing. This role blends advanced teller duties with digital banking support and customer relationship building across multiple retail functions, including ITM, personal banking, and branch operations.

You will participate in BSA/AML compliance, promote products, and adapt to flexible location work while upholding the