Part-Time Remote Video Teller & Customer Concierge

Stockman Bank Of Montana; Billings (MT); On-site; USD 17,000 - 25,000; Part time

Job summary

Stockman Bank Of Montana is seeking a part-time Video Teller in Billings, MT to assist customers via Video Teller Machines at drive-thru locations and at branch sites. The role includes teller-like duties with emphasis on customer service and accurate transaction processing, using on-screen video interactions.

The position is in-office with weekend work and approximately 9-25 hours per week; some additional hours may be available weekdays.

Qualifications

• High School Diploma or GED is required.
• Strong commitment to providing exceptional customer service.
• Proficient in ten-key skills and computer experience.
• Attention to detail to process transactions with efficiency and accuracy.

Responsibilities

• Assist customers through video teller at drive-thru or branch locations.
• Provide step-by-step guidance of transactions to customers.
• Process deposits, cash checks, and other account-related transactions.
• Maintain customer information security and follow bank procedures.
• Cross-sell bank products and refer opportunities when appropriate.

Skills

Ten-key skills

Customer service

Attention to detail

Computer experience

Education

High School Diploma or GED

Tools

Banking software

Job description

Stockman Bank Of Montana is seeking a part-time Video Teller in Billings, MT to assist customers via Video Teller Machines at drive-thru locations and at branch sites. The role includes teller-like duties with emphasis on customer service and accurate transaction processing, using on-screen video interactions.

The position is in-office with weekend work and approximately 9-25 hours per week; some additional hours may be available weekdays.