Remote Veterinary Support Specialist

IDEXX; Portland (ME); On-site; USD 57,308,000 - 82,656,000; Full time

Benefits offered by this job

Health/Dental/Vision benefits

Remote work

Annual bonus

Job summary

IDEXX is hiring a Customer Support Consultant to handle inquiries from IDEXX customers, primarily by phone, and to navigate lab results and sample coordination for veterinarians. You’ll serve as the liaison between customers and our IDEXX laboratories, resolving issues with accuracy and care.

The role requires strong phone-based customer service, English and French fluency, and the ability to work in a fast-paced remote environment.

Job description

IDEXX is hiring a Customer Support Consultant to handle inquiries from IDEXX customers, primarily by phone, and to navigate lab results and sample coordination for veterinarians. You’ll serve as the liaison between customers and our IDEXX laboratories, resolving issues with accuracy and care.

The role requires strong phone-based customer service, English and French fluency, and the ability to work in a fast-paced remote environment.