Remote Veterinary Care Coordinator — Compassionate Support

Lap of Love Veterinary Hospice; Boise (ID); Remote; USD 18,184 - 25,898; Full time

Benefits offered by this job

Medical Insurance Plans

Dental and Vision Insurance

Generous Paid Time Off

Pet Insurance

Remote Work From Home

Job summary

A compassionate veterinary service is seeking a Call Center Representative to provide high-quality customer service to pet families. This entry-level, full-time position allows you to work from home, where you'll handle customer calls and schedule appointments for pet care. Ideal candidates have excellent customer service skills and experience in call center environments. Competitive pay and comprehensive benefits package offered.

Qualifications

• Experience in high call volume or call center environments.
• Ability to work from home with minimal peer interactions.
• Must attend mandatory 4-week training program.

Responsibilities

• Provide excellent customer service to pet families.
• Answer a high volume of calls.
• Document medical information and schedule appointments.

Skills

Customer service skills

Attention to detail

Adaptability to new processes

Tools

Five9

Gmail

Google Calendar

Google Maps

Zoom

Job description

A compassionate veterinary service is seeking a Call Center Representative to provide high-quality customer service to pet families. This entry-level, full-time position allows you to work from home, where you'll handle customer calls and schedule appointments for pet care. Ideal candidates have excellent customer service skills and experience in call center environments. Competitive pay and comprehensive benefits package offered.