Remote Veterinary Care Coordinator | Empathetic Scheduling

Carevet; St. Louis (MO); Remote; USD 22,000 - 31,000; Full time

Benefits offered by this job

Starting pay up to $19/hr

Job summary

Home with Dignity, a nationwide mobile veterinary service, is seeking a Care Coordinator to be the first compassionate contact for families seeking end-of-life care. You will schedule in-home visits across multiple veterinarians, gather client and pet details, and coordinate with the medical and operations teams to ensure each visit is handled with empathy and precision.

This remote role requires residing in Mountain, Central, or Eastern time zones.

Qualifications

• At least 2 years of direct veterinary or veterinary customer-care experience.
• Comfortable handling sensitive, emotional conversations with empathy.
• Excellent verbal and written communication, clear listening.
• Strong multitasking and time-management with attention to detail.
• Ability to collaborate with veterinarians and operations staff.
• Familiarity with scheduling systems and digital tools.
• Self-motivated, able to work independently in a remote setting.
• Must reside in Mountain, Central, or Eastern U.S. time zones.

Responsibilities

• Serve as compassionate first contact for families seeking end-of-life care.
• Schedule in-home veterinary visits across multiple veterinarians’ calendars.
• Gather accurate client and pet information for visit preparation.
• Coordinate with veterinarians and operations staff for smooth visits.
• Provide empathy and professionalism in every interaction.
• Stay organized managing multiple calls and scheduling needs.

Skills

Veterinary experience

Compassion

Communication

Organization

Teamwork

Technology

Remote work

Location awareness

Job description

Home with Dignity, a nationwide mobile veterinary service, is seeking a Care Coordinator to be the first compassionate contact for families seeking end-of-life care. You will schedule in-home visits across multiple veterinarians, gather client and pet details, and coordinate with the medical and operations teams to ensure each visit is handled with empathy and precision.

This remote role requires residing in Mountain, Central, or Eastern time zones.