Remote Vacation Planner & Concierge

Hope’s Global Getaways; Chicopee (MA); Remote; USD 42,000 - 64,000; Full time

Benefits offered by this job

Work-from-home environment

Flexible scheduling options

Training and onboarding

Destinations and supplier learning

Discounts on travel

Incentive opportunities

Team support

Development of client relations and销售

Job summary

Hope's Global Getaways is seeking a Remote Vacation Consultant to assist clients in planning memorable getaways, from resort stays to international vacations. You will research options, present them to clients, and coordinate bookings while staying connected as plans come together.

No prior travel experience is required; the role emphasizes client interaction, research, and organization in a remote setting.

Qualifications

• Excellent communication and interpersonal abilities.
• Strong research and problem-solving skills.
• Highly organized with attention to detail.
• Ability to manage multiple client requests and deadlines.
• Comfort with email, online platforms, and digital tools.

Responsibilities

• Consult with clients to learn vacation goals, interests, dates, and budget.
• Explore destinations and experiences that match requests.
• Research resorts, hotels, cruises, transportation, tours, and activities.
• Compare options and explain features, inclusions, and booking requirements.
• Help clients select options aligned with priorities.
• Coordinate vacation arrangements through approved supplier resources.
• Review booking information and traveler details for completeness and accuracy.
• Organize confirmations, schedules, payments, and important information.
• Maintain regular communication with clients as plans progress.
• Follow up on outstanding decisions and required information.
• Provide assistance with routine adjustments and questions.

Skills

Interpersonal skills

Communication

Research

Organization

Time management

Customer service

Multitasking

Tools

Email platforms

Online booking tools

Supplier resources

Job description

Hope's Global Getaways is seeking a Remote Vacation Consultant to assist clients in planning memorable getaways, from resort stays to international vacations. You will research options, present them to clients, and coordinate bookings while staying connected as plans come together.

No prior travel experience is required; the role emphasizes client interaction, research, and organization in a remote setting.