Remote Vacation Planner & Travel Concierge

Hope’s Global Getaways; Gaffney (SC); Remote; USD 23,000 - 40,000; Full time

Benefits offered by this job

Fully remote

Flexible scheduling

Training and development

Travel discounts

Job summary

Hope’s Global Getaways, a remote travel planning company, seeks a Vacation Services Specialist to help clients design personalized getaways, including destination weddings, honeymoons, cruises, and family trips. This remote role focuses on researching options, coordinating reservations, and providing excellent service for vacation packages worldwide.

Ideal candidates are detail-oriented, possess strong communication, and can manage multiple bookings with accuracy.

Qualifications

• Exceptional customer service and interpersonal skills.
• Strong written and verbal communication.
• Excellent organizational abilities with attention to detail.
• Ability to research options and review multiple vacation packages.
• Ability to prioritize tasks and meet deadlines.
• Self-motivated and reliable.

Responsibilities

• Assist clients in identifying vacation goals, dates, and budget.
• Explore destinations and available vacation experiences.
• Research hotels, cruises, and activities; compare options.
• Explain inclusions, amenities, and booking guidelines.
• Process reservations in supplier systems and verify details.
• Maintain accurate records and track deposits and deadlines.
• Communicate updates and respond to client questions.
• Provide post-booking follow-up and support.

Skills

Customer service

Communication

Organization

Research

Time management

Independence

Tech-savvy

Internet access

Tools

Reservation systems

Online applications

Job description

Hope’s Global Getaways, a remote travel planning company, seeks a Vacation Services Specialist to help clients design personalized getaways, including destination weddings, honeymoons, cruises, and family trips. This remote role focuses on researching options, coordinating reservations, and providing excellent service for vacation packages worldwide.

Ideal candidates are detail-oriented, possess strong communication, and can manage multiple bookings with accuracy.