Remote Vacation Planner & Concierge

Enchanted Horizons Travel; Boulder (CO); Remote; USD 42,000 - 64,000; Full time

Benefits offered by this job

Remote flexibility

Travel perks

Professional growth

Travel community

Job summary

Enchanted Horizons Travel is seeking a Remote Disney Vacation Specialist to guide clients from planning to returning home, ensuring a seamless, stress-free experience with travel arrangements, updates, and issue resolution.

Based in the United States, the agency delivers personalized service nationwide, offering remote flexibility, exclusive travel perks, and ongoing training to help you create memorable vacations.

Qualifications

• Excellent communication skills, both written and verbal.
• Background in customer service within travel, tourism, or hospitality.
• High attention to detail and strong organizational habits.
• Tech-savvy and quick to learn new systems and booking tools.
• Genuine enthusiasm for travel and helping others create memories.

Responsibilities

• Respond to client inquiries across channels (email, phone, messaging) promptly and professionally.
• Support clients with booking modifications, cancellations, and special travel requests.
• Provide accurate information on destinations, documentation, and agency processes.
• Follow up with clients to confirm plans and gather feedback post-trip.
• Address concerns with empathy, ensuring client satisfaction.

Skills

Communication

Customer service

Attention to detail

Tech-savvy

Travel enthusiasm

Job description

Enchanted Horizons Travel is seeking a Remote Disney Vacation Specialist to guide clients from planning to returning home, ensuring a seamless, stress-free experience with travel arrangements, updates, and issue resolution.

Based in the United States, the agency delivers personalized service nationwide, offering remote flexibility, exclusive travel perks, and ongoing training to help you create memorable vacations.