Remote Disney Vacation Concierge & Planner

Excitingtravelnow; Fort Wayne (IN); Remote; USD 42,000 - 64,000; Full time

Benefits offered by this job

Remote flexibility

Travel discounts

Training & growth

Community focus

Job summary

Enchanted Horizons Travel Agency USA is seeking a Remote Disney Vacation Specialist to guide clients from trip planning to return home, ensuring a smooth, stress-free experience with expert travel arrangements and timely updates.

Based in Illinois, the agency offers remote flexibility, access to exclusive discounts, ongoing training, and a collaborative team devoted to creating memorable travel memories.

Qualifications

• Excellent communication skills, both written and verbal.
• Background in customer service, ideally within travel, tourism, or hospitality.
• High attention to detail, strong organizational habits, and a proactive mindset.

Responsibilities

• Respond to client inquiries across various channels (email, phone, messaging).
• Support clients with booking modifications, cancellations, and special travel requests.
• Provide accurate and up-to-date information regarding destinations, travel documentation, and agency processes.
• Follow up with clients to confirm travel plans and gather feedback post-trip.
• Address concerns with empathy and efficiency, ensuring client satisfaction.

Skills

Excellent communication skills

Customer service experience

Attention to detail

Tech-savvy

Enthusiasm for travel

Tools

Booking tools

Job description

Enchanted Horizons Travel Agency USA is seeking a Remote Disney Vacation Specialist to guide clients from trip planning to return home, ensuring a smooth, stress-free experience with expert travel arrangements and timely updates.

Based in Illinois, the agency offers remote flexibility, access to exclusive discounts, ongoing training, and a collaborative team devoted to creating memorable travel memories.