Remote Disney Vacation Planner | Personal Travel Concierge

Enchanted Horizons Travel; Columbus (OH); Remote; USD 42,000 - 68,000; Full time

Benefits offered by this job

Remote flexibility

Exclusive travel perks

Professional growth

Community focused on travel dreams

Job summary

Enchanted Horizons Travel Agency USA is seeking a Remote Disney Vacation Specialist to guide clients from initial planning through safe return home, ensuring a seamless, stress‑free experience. You will assist with travel arrangements, answer questions, manage updates and resolve challenges with professionalism and care.

Based in the United States, you will work with a team that values personalized service and ongoing training, offering exclusive travel perks and a flexible remote work setup to

Qualifications

• Excellent written and verbal communication skills.
• Background in customer service, preferably travel-related.
• High attention to detail and proactive problem solving.

Responsibilities

• Respond to client inquiries across channels in a timely, professional manner.
• Support clients with bookings, modifications, cancellations and special requests.
• Provide accurate travel information on destinations and agency processes.
• Follow up with clients to confirm plans and collect feedback post-trip.
• Address concerns with empathy and efficiency to ensure satisfaction.

Skills

Excellent communication

Customer service experience

Attention to detail

Proactive mindset

Tech-savvy

Tools

Booking systems

Job description

Enchanted Horizons Travel Agency USA is seeking a Remote Disney Vacation Specialist to guide clients from initial planning through safe return home, ensuring a seamless, stress‑free experience. You will assist with travel arrangements, answer questions, manage updates and resolve challenges with professionalism and care.

Based in the United States, you will work with a team that values personalized service and ongoing training, offering exclusive travel perks and a flexible remote work setup to