Remote US Payroll & Benefits MSP Specialist

Hibob; United States; Hybrid; USD 85,000 - 110,000; Full time

Benefits offered by this job

Equity

401(k) with company match

Referral bonus

Health benefits

Wellness stipend

Headspace membership

Job summary

HiBob is hiring a Payroll Specialist to manage payroll processing for multiple US clients within our Managed Services Bureau. You will ensure accuracy, compliance, and timely delivery while handling high-volume workloads.

The role requires strong knowledge of US payroll regulations, excellent communication, and experience with cloud payroll platforms. Collaboration with cross-functional teams and onboarding new clients are key aspects of the position.

Qualifications

• Experience in a Managed Services or Bureau environment.
• Demonstrable US payroll experience in a fast-paced, multi-client environment.
• Strong knowledge of US payroll legislation, Tax regulations, and statutory payments.
• Experience handling high-volume payroll processing with accuracy and efficiency.
• Proven ability to optimize payroll processes and drive improvements.
• Strong analytical skills with the ability to identify payroll discrepancies and anomalies.
• Excellent communication skills to explain complex payroll matters clearly to clients and internal teams.
• Experience using payroll software (bonus points for HiBob Payroll, Sage, Xero, or other cloud-based solutions).

Responsibilities

• Serve as the primary contact for payroll processing and issue resolution within the Managed Services Bureau.
• Ensure payroll accuracy through thorough reviews and compliance with statutory requirements.
• Handle high-volume payrolls, maintaining efficiency and quality under tight deadlines.
• Proactively identify process improvements to enhance the bureau's payroll service delivery.
• Support new client onboarding, ensuring data accuracy for retrospective and parallel runs.
• Assist in training and mentoring junior payroll team members.
• Effectively escalates complex issues while maintaining clear communication with client.

Skills

Managed Services

US payroll

Payroll legislation

High-volume payroll

Process optimization

Analytical skills

Communication

Payroll software

Tools

Zendesk

Slack

Asana

APIs

Job description

HiBob is hiring a Payroll Specialist to manage payroll processing for multiple US clients within our Managed Services Bureau. You will ensure accuracy, compliance, and timely delivery while handling high-volume workloads.

The role requires strong knowledge of US payroll regulations, excellent communication, and experience with cloud payroll platforms. Collaboration with cross-functional teams and onboarding new clients are key aspects of the position.