Remote UCC/M365 Engineer - Teams & Collaboration Specialist

Leidos

United States

On-site

USD 92,000 - 167,000

Full time

5 days ago

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Job summary

Leidos is seeking a hands-on Unified Communications and Collaboration (UCC) / M365 Engineer with a strong focus on Microsoft Teams to support a federal agency’s large, mission-critical enterprise. The role covers design, deployment, and ongoing support of voice, video, conferencing, messaging, and other UCC technologies across internal and external networks.

The ideal candidate will have 8+ years in Unified Communications (3+ on Teams), strong VoIP and video knowledge, experience in hybrid

Qualifications

Bachelor's degree in Computer Science, IT, or related field.
8+ years in Unified Communications, with 3+ years focused on Microsoft Teams.
Strong understanding of VoIP, video conferencing, and collaboration tools.
Familiarity with integrating Microsoft Teams in hybrid environments.
ITIL Foundations certification (or the ability to obtain it within 3 months after starting).
Must be able to obtain and maintain a public trust clearance.

Responsibilities

Engineer, design, and provide operational support for the UCC infrastructure.
Ensure critical infrastructure protection, vulnerability remediation, and information assurance.
Manage and maintain UCC systems, performing routine patch management and security updates.
Document technical architecture, configurations, alert thresholds, and operational parameters.
Oversee software and hardware installation, configuration, support, maintenance, and troubleshooting.
Implement and maintain monitoring, logging, and alerting for UCC infrastructure using agencies' standard tools.
Collaborate with fellow team members, networking, and infrastructure teams to support an environment comprising of the tools listed, including Microsoft Teams, Skype for Business, WebEx, and related platforms.