Remote Triage RN: Care Coordination & Impact

CVS Health; Texas; Hybrid; USD 36,000 - 103,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

Paid time off

Retirement options

Wellness programs

Job summary

Oak Street Health is seeking a Clinical Call Center Triage Nurse to extend patient care by addressing medical, social, and psychological needs over the phone. The role supports OSH patients with accurate documentation, appointment scheduling, and transportation arrangements from a remote location.

Ideal candidates hold an active RN license in OSH practices in the US, are comfortable with a 40-hour work week, and can work flexible shifts including evenings and weekends.

Qualifications

• Active, non-probationary RN status.
• RN license in OSH practice states across the US.
• Proactive maintenance of licenses and credentials.
• Ability to manage time autonomously with reliability.
• Willingness to work flexible shifts (evenings, weekends, holidays).
• US work authorization required.

Responsibilities

• Provide confident, professional service to OSH patients.
• Follow current Prescription Refill policy.
• Document clearly and completely during calls.
• Schedule appointments or transportation as needed.
• Support organizational goals and meet department metrics.

Skills

Registered Nurse license

Remote work experience

Time management

Flexible shifts

Job description

Oak Street Health is seeking a Clinical Call Center Triage Nurse to extend patient care by addressing medical, social, and psychological needs over the phone. The role supports OSH patients with accurate documentation, appointment scheduling, and transportation arrangements from a remote location.

Ideal candidates hold an active RN license in OSH practices in the US, are comfortable with a 40-hour work week, and can work flexible shifts including evenings and weekends.