Remote Triage Nurse — Patient Care & Scheduling

Dr. Mylissa's Medical Boutique; Utah; Remote; USD 36,000 - 103,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

Retirement savings options

Wellness programs

Job summary

Oak Street Health is seeking a Clinical Call Center Triage Nurse to extend care beyond clinic hours, addressing patients' medical, social, and psychological needs by telephone.

As a remote, full-time role, you will provide confident service, document meticulously, schedule appointments, and coordinate transportation while maintaining a high standard of patient experience and meeting care metrics.

Qualifications

• Active, non-probationary Registered Nurse license in all states where OSH practices.
• Ability to manage time and work autonomously with reliability.
• Focus on delivering an unmatched patient experience on every call.

Responsibilities

• Provide confident and professional service to OSH patients.
• Follow Prescription Refill policy and document accurately during calls.
• Schedule appointments and arrange transportation for clinic visits.
• Complete all tasks within scope and maintain documentation.
• Support CareReq processes and meet departmental metrics.

Skills

Registered Nurse

Remote work experience

Medical knowledge

Education

State RN license

Job description

Oak Street Health is seeking a Clinical Call Center Triage Nurse to extend care beyond clinic hours, addressing patients' medical, social, and psychological needs by telephone.

As a remote, full-time role, you will provide confident service, document meticulously, schedule appointments, and coordinate transportation while maintaining a high standard of patient experience and meeting care metrics.