Remote Triage Nurse — Patient Care & Scheduling

CVS Health; Kansas; Hybrid; USD 3,596,000 - 10,302,000; Full time

Benefits offered by this job

Medical insurance

Dental and vision coverage

Paid time off

Retirement savings options

Wellness programs

Job summary

Oak Street Health is seeking a Clinical Call Center Triage Nurse to support patients remotely, extending care during and outside clinic hours. You will address medical, social, and psychological needs via telephone and document interactions with precision.

The role requires an active RN license in OSH practice states, strong communication, and the ability to work independently. The position offers a comprehensive benefits package and ongoing remote training.

Qualifications

• Active, non-probationary RN license required in all OSH practice states.
• Strong patient communication and empathy on calls.
• Able to manage time and work autonomously with reliability.

Responsibilities

• Provide confident and professional service to OSH patients.
• Follow prescription refill policy.
• Document calls clearly and completely.
• Schedule appointments and arrange transportation as needed.
• Support remote operations and meet departmental metrics.

Skills

RN license

Patient care

Communication skills

Time management

Education

RN degree or Diploma

Job description

Oak Street Health is seeking a Clinical Call Center Triage Nurse to support patients remotely, extending care during and outside clinic hours. You will address medical, social, and psychological needs via telephone and document interactions with precision.

The role requires an active RN license in OSH practice states, strong communication, and the ability to work independently. The position offers a comprehensive benefits package and ongoing remote training.