Remote Triage Nurse: Patient Care & Scheduling

CVS Health; Iowa (LA); Hybrid; USD 36,000 - 103,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

Paid time off

Retirement savings options

Wellness programs

Job summary

Oak Street Health is hiring a Clinical Call Center Triage Nurse to extend care beyond clinic hours via telephonic support. You will address medical, social, and psychological patient needs with clear documentation and professional service.

The role emphasizes reliability, strong communication, and accurate event logging. Remote work requires a private workspace, stable internet, and ability to travel for on-site support if needed.

Qualifications

• Active RN license in OSH practice states (non-probationary).
• US work authorization or eligibility to work in US.
• Willingness to work flexible shifts including evenings, weekends, holidays.

Responsibilities

• Provide confident, professional care to OSH patients over the phone.
• Follow CVS Health/OSH policies for prescriptions and refills.
• Document accurately during and after calls.
• Schedule appointments and arrange transportation as needed.
• Meet departmental metrics and complete tasks within scope.

Skills

Effective communication

Reliability

Autonomy

Time management

Education

Registered Nurse license

Tools

Google Suite

PC literacy

Job description

Oak Street Health is hiring a Clinical Call Center Triage Nurse to extend care beyond clinic hours via telephonic support. You will address medical, social, and psychological patient needs with clear documentation and professional service.

The role emphasizes reliability, strong communication, and accurate event logging. Remote work requires a private workspace, stable internet, and ability to travel for on-site support if needed.