Remote Triage Nurse: Patient Care & Scheduling

CVS Health; Rhode Island; Hybrid; USD 36,000 - 103,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Retirement Benefits

Job summary

Oak Street Health seeks a Clinical Call Center Triage Nurse to extend care via telecommunication, addressing medical, social, and psychological needs of patients outside regular clinic hours. You will provide professional service to OSH patients, document thoroughly, schedule appointments, coordinate transportation, and strive to exceed patient experience metrics in a fast-paced remote environment.

This full-time role requires RN licensure in all states where OSH operates, strong reliability,

Qualifications

• Active RN license in all OSH practice states.
• US work authorization required.
• Ability to work in a remote home office.
• Excellent time-management and reliability.
• Willingness to complete CE and licensure requirements.

Responsibilities

• Provide confident, professional service to OSH patients.
• Follow prescription refill policies.
• Document accurately during and after calls.
• Schedule appointments for off-cadence cases.
• Arrange transportation for clinic visits.
• Meet departmental metrics and contribute to team goals.

Skills

RN license

Work authorization

Remote work

Job description

Oak Street Health seeks a Clinical Call Center Triage Nurse to extend care via telecommunication, addressing medical, social, and psychological needs of patients outside regular clinic hours. You will provide professional service to OSH patients, document thoroughly, schedule appointments, coordinate transportation, and strive to exceed patient experience metrics in a fast-paced remote environment.

This full-time role requires RN licensure in all states where OSH operates, strong reliability,