Remote Triage Nurse - Patient Care

Dr. Mylissa's Medical Boutique; Colorado; Remote; USD 36,000 - 102,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

Retirement savings options

Wellness programs

Job summary

Oak Street Health seeks a Clinical Call Center Triage Nurse for remote work nationwide. The RN will address patients' medical, social, and psychological needs by phone, ensuring confident, professional interactions.

The role requires licensure in all OSH practice states, strong time management, and a commitment to exceptional patient experiences. Flexible hours and comprehensive benefits accompany this full-time position.

Qualifications

• Active, non-probationary RN license in all OSH practice states.
• Proactive license maintenance without prompts or audits.
• Ability to manage time and work autonomously with reliability.
• Commitment to high patient experience on every call.

Responsibilities

• Provide confident and professional service to OSH patients.
• Follow current Prescription Refill policy.
• Remain engaged with patients without background distraction.
• Clear and precise documentation while on a call.
• Complete documentation for all patient requests prior to ending a call.
• Check the CareReq queue and ensure CareReqs are complete.
• Complete all tasks within scope and ability of the role.
• Schedule appointments for off-cadence or requested appointments.
• Arrange transportation for clinic visits.
• Aware of organizational goals and visibly strives to meet departmental metrics.
• Other duties as assigned.

Education

RN license (US)

Job description

Oak Street Health seeks a Clinical Call Center Triage Nurse for remote work nationwide. The RN will address patients' medical, social, and psychological needs by phone, ensuring confident, professional interactions.

The role requires licensure in all OSH practice states, strong time management, and a commitment to exceptional patient experiences. Flexible hours and comprehensive benefits accompany this full-time position.