Remote Triage Nurse | Care Coordination Pro

Vail Health Hospital; Colorado Springs (CO); Remote; USD 46,000 - 73,000; Full time

Benefits offered by this job

Parental leave

Housing programs

Childcare reimbursement

Medical

Dental

Vision

Tuition Assistance

Existing Student Loan Repayment

Specialty Certification Reimbursement

Annual Supplemental Educational Funds

Up to five weeks paid time off in year

403(b) Retirement with matching

Life insurance

Short and long-term disability

Wellbeing reimbursement up to $1000

Recreation discounts

Pet insurance

Job summary

Vail Health Hospital in Colorado Springs seeks a Triage RN to perform care coordination and triage to determine appropriate dispositions and timelines for emergency, urgent care, and clinic visits. The role supports providers by triaging calls and portal messages as part of a care coordination team.

You will document assessments in the EHR, follow established protocols, and participate in continuous improvement initiatives while maintaining HIPAA compliance and high-quality patient care.

Qualifications

• 3 years clinical experience with patient care and administrative duties preferred.
• Knowledge of disease processes and growth/development for all age groups.
• Nursing assessment skills with/without visual inspection.
• Knowledge of medical terminology, equipment, HIPAA compliance and OSHA rules.

Responsibilities

• Evaluates and assesses patient care needs using triage protocols and guidelines.
• Participates in weekly huddles to review KPI and ensure KPI-driven workflows.
• Obtains input from providers to determine best clinical actions.
• Documents symptoms, nursing assessments, advice given and patient responses.
• Follows policies and protocols to improve care outcomes and access.
• Assists in quality improvement initiatives as requested.
• Coordinate and schedule same-day and future appointments on provider schedules.
• Use standing orders and triage protocols appropriately.
• Manage prescription refills per protocol.
• Participate in CPC+ Care Coordination team processes.
• Provide patient education on chronic disease, preventive care, and family health.
• Contribute to Performance Improvement activities.
• Ensure pertinent medical information is forwarded for continuity of care.
• Document in EHR: triage assessment, plan, implementation, and follow-up.
• Model Just Culture and organizational values; maintain HIPAA compliance.

Skills

Triage nursing

Care coordination

HIPAA compliance

EHR documentation

Nursing assessment

Evidence-based protocols

Education

Colorado RN license

Tools

EHR software

Job description

Vail Health Hospital in Colorado Springs seeks a Triage RN to perform care coordination and triage to determine appropriate dispositions and timelines for emergency, urgent care, and clinic visits. The role supports providers by triaging calls and portal messages as part of a care coordination team.

You will document assessments in the EHR, follow established protocols, and participate in continuous improvement initiatives while maintaining HIPAA compliance and high-quality patient care.