Remote Treasury Management Specialist — Trusted Advisor

Texas Bank and Trust; Longview, Northern (TX, KY); Hybrid; USD 42,000 - 65,000; Full time

Job summary

Texas Bank and Trust is seeking a Treasury Management Customer Service Specialist I to deliver secure, accurate, responsive support for ACH, RDC, Wires, Positive Pay, Merchant Services, and Lockbox. You will act as a trusted advisor, building relationships with internal and external customers while maintaining confidentiality.

The role requires strong communication, problem solving, and the ability to work remotely as needed, with responsibilities including handling group email, chat, and secure

Qualifications

• Proven strong written and oral communication skills.
• Ability to work remotely as required.
• Experience with treasury management tools and digital banking platforms.

Responsibilities

• Provide front-line, compliant customer support for Treasury Management Services via phone, email, chat, and secure messaging.
• Support development of new treasury products or enhancements to existing ones.
• Review daily treasury management reports as directed by supervisor.

Skills

Communication skills

Decision making

Problem solving

MS Office proficiency

Education

Two years college or banking school

Tools

Excel

MS Word

Access

Job description

Texas Bank and Trust is seeking a Treasury Management Customer Service Specialist I to deliver secure, accurate, responsive support for ACH, RDC, Wires, Positive Pay, Merchant Services, and Lockbox. You will act as a trusted advisor, building relationships with internal and external customers while maintaining confidentiality.

The role requires strong communication, problem solving, and the ability to work remotely as needed, with responsibilities including handling group email, chat, and secure