Treasury Management Support Specialist — Client-Focused Tech Expert

American Commercial Bank & Trust; Schaumburg (IL); On-site; USD 55,000 - 76,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Life/STD/LTD

Flexible Spending Account

401k+ESOP

Paid vacation

Sick time

Holidays

Job summary

American Commercial Bank & Trust is seeking a Treasury Management Support Specialist for its Schaumburg office. The role interfaces with commercial banking staff and clients, handling Internet Banking, remote deposit capture, ACH, and Wire services.

Strong problem solving and teamwork are essential for ongoing product support. Responsibilities include setting up client profiles, troubleshooting access issues, and supporting audits and platform upgrades.

Qualifications

• High-school diploma or equivalent required; some college business coursework a plus.
• Banking experience with knowledge of core systems is desirable.
• Excellent customer service skills, written and oral.

Responsibilities

• Provide support for bank platforms used by clients (Internet Banking, remote deposit capture, ACH, Wire, etc.).
• Set up services and user profiles for clients and staff.
• Troubleshoot platform issues and assist with product rollouts and audits.

Skills

Windows proficiency

MS Excel

Client service

Team collaboration

Problem solving

Education

High school diploma

Some college coursework in business

Tools

Internet Banking platforms

Remote deposit capture

Job description

American Commercial Bank & Trust is seeking a Treasury Management Support Specialist for its Schaumburg office. The role interfaces with commercial banking staff and clients, handling Internet Banking, remote deposit capture, ACH, and Wire services.

Strong problem solving and teamwork are essential for ongoing product support. Responsibilities include setting up client profiles, troubleshooting access issues, and supporting audits and platform upgrades.