Senior Treasury Support Specialist — Client & Ops

Texas Capital Bank NA; Richardson, Northern (TX, KY); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Wellness program

Fertility and family building aids

Life and disability insurance

401K retirement match

Paid leave and holidays

PTO

Job summary

Texas Capital Bank NA in Richardson, TX seeks a Treasury Support Sr Specialist to backstop Treasury Management services. You will handle client inquiries by phone and email, escalate and resolve issues, and collaborate with product and technical teams to mitigate risks and improve client experiences.

The role emphasizes strong communication, multitasking across channels, and maintaining high etiquette with clients and internal partners, all within a fast-paced banking environment.

Qualifications

• 3+ years of experience in Treasury Services or Banking.
• Exceptional multichannel support skills and client etiquette.
• Ability to build relationships with clients and internal partners.
• Ability to work in a fast-paced environment and manage time.
• Experience with Microsoft Office and Treasury-related tools.

Responsibilities

• Provide high level client support via phone and email.
• Handle escalated Treasury product and service issues daily.
• Coordinate with Product/Technical Support for quick resolutions.
• Maintain professional communication and timely issue resolution.
• Support management with operational duties and special projects.

Skills

Multichannel support

Phone etiquette

Relationship building

Time management

Multi-tasking

Problem solving

Communication

Microsoft Office

Salesforce familiarity

Tools

Salesforce

Job description

Texas Capital Bank NA in Richardson, TX seeks a Treasury Support Sr Specialist to backstop Treasury Management services. You will handle client inquiries by phone and email, escalate and resolve issues, and collaborate with product and technical teams to mitigate risks and improve client experiences.

The role emphasizes strong communication, multitasking across channels, and maintaining high etiquette with clients and internal partners, all within a fast-paced banking environment.