Remote Travel Support Specialist - Flexible Hours

Sawmilldcllc; High Point (NC); Remote; USD 38,000 - 46,000; Full time

Benefits offered by this job

Fully remote position

Flexible scheduling options

Comprehensive training and ongoing支持

Growth opportunities within a travel‑f

Job summary

Sawmilldcllc is seeking a dedicated travel support specialist to assist clients remotely via email, phone, and messaging platforms. You will respond to travel inquiries, assist with itinerary changes, cancellations, and special requests, and provide clear information on destinations and agency processes.

This fully remote role offers flexible scheduling, comprehensive training, ongoing support, growth opportunities within a travel-focused company, access to travel perks, and a collaborative

Qualifications

• Strong written and verbal communication.
• Customer service experience preferred.
• Highly organized, dependable and detail-oriented.
• Comfortable working independently in a fully remote role.
• Able to learn new systems, booking platforms, and digital tools quickly.
• Passionate about travel and delivering excellent client support.

Responsibilities

• Support clients remotely via email, phone, and messaging platforms.
• Respond to travel-related inquiries in a timely, professional manner.
• Assist with itinerary changes, cancellations, updates, and special requests.
• Provide clear information on destinations, travel requirements, and agency processes.
• Monitor upcoming trips and proactively communicate with clients as needed.
• Resolve issues efficiently while maintaining a high level of customer satisfaction.

Skills

Strong communication

Customer service

Organized & detail-oriented

Remote work capable

Fast learner

Travel industry interest

Job description

Sawmilldcllc is seeking a dedicated travel support specialist to assist clients remotely via email, phone, and messaging platforms. You will respond to travel inquiries, assist with itinerary changes, cancellations, and special requests, and provide clear information on destinations and agency processes.

This fully remote role offers flexible scheduling, comprehensive training, ongoing support, growth opportunities within a travel-focused company, access to travel perks, and a collaborative