Remote Travel Support Specialist – Cruise Booking

Destinationknot; San Diego (CA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Travel perks and discounts

Job summary

Destinationknot is seeking a Remote Travel Customer Support Representative in the United States to assist clients in selecting and booking cruises. You will communicate options, manage bookings, and provide detailed itineraries and amenities while maintaining strong supplier relationships and ensuring a smooth process.

No prior experience is required, but a background in customer service or travel is a plus. Flexible work from home with opportunities for growth and travel perks are offered.

Qualifications

• No prior experience required; however, experience in customer service or the travel industry is a plus.
• Flexible work schedule - the ability to work remotely.
• Travel perks and discounts to experience the destinations you promote.
• Competitive compensation based on bookings made.

Responsibilities

• Plan and book clients' cruises, including accommodations, excursions, and transportation.
• Provide clients with detailed information on cruise options, itineraries, and onboard amenities.
• Coordinate bookings and payment processing, ensuring all details are accurate and timely.
• Address customer inquiries, offer recommendations, and resolve any issues that may arise during the booking process.
• Maintain strong relationships with cruise lines, suppliers, and clients to ensure continued satisfaction.

Skills

Communication

Organization

Time management

Independent work

Customer service

Tools

Booking software

Job description

Destinationknot is seeking a Remote Travel Customer Support Representative in the United States to assist clients in selecting and booking cruises. You will communicate options, manage bookings, and provide detailed itineraries and amenities while maintaining strong supplier relationships and ensuring a smooth process.

No prior experience is required, but a background in customer service or travel is a plus. Flexible work from home with opportunities for growth and travel perks are offered.