Remote Cruise Reservations Specialist | Travel Planning Pro

Medium; Orlando (FL); Remote; USD 50,000 - 70,000; Full time

Benefits offered by this job

Flexible remote work

Travel discounts

Comprehensive training

Cruise industry perks

Job summary

Destination Knot is hiring a Cruise Reservations Specialist to join our fully remote team. In this role, you will research and book cruise vacations, explain itineraries and pricing, and respond to inquiries via phone, email, or online messaging.

You will maintain client records and collaborate with colleagues to ensure smooth bookings while staying current on industry trends. We provide full training and ongoing mentorship, with income potential based on performance and access to exclusive

Qualifications

• Strong communication and customer service skills.
• Able to work independently and manage time effectively.
• Basic computer proficiency and reliable internet connection.
• Interest in travel, especially cruising, and helping clients plan memorable experiences.
• Previous experience in customer service, sales, hospitality, or travel planning is a plus but not required

Responsibilities

• Assist clients with researching and booking cruise vacations.
• Provide detailed information about cruise lines, itineraries, pricing, and onboard amenities.
• Respond to client inquiries promptly and professionally via phone, email, or online messaging.
• Maintain accurate records of client interactions and booking details.
• Collaborate with team members to ensure smooth reservation processes and client satisfaction.
• Stay current on cruise industry trends, promotions, and offerings.
• Participate in virtual team meetings and training sessions

Skills

Strong communication

Customer service

Independent work

Time management

Job description

Destination Knot is hiring a Cruise Reservations Specialist to join our fully remote team. In this role, you will research and book cruise vacations, explain itineraries and pricing, and respond to inquiries via phone, email, or online messaging.

You will maintain client records and collaborate with colleagues to ensure smooth bookings while staying current on industry trends. We provide full training and ongoing mentorship, with income potential based on performance and access to exclusive