Remote Travel Concierge — Cruise Booking & Support

Destinationknot

Virginia (IL)

On-site

USD 36,000 - 54,000

Full time

14 days+

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Benefits offered by this job

Travel perks

Remote work

Flexible schedule

Job summary

Destinationknot seeks a Remote Travel Customer Support Representative to assist clients in planning and booking cruises from home. You will guide selections, answer questions, and ensure a smooth booking experience.

No prior experience required; however, experience in customer service or travel is a plus. Strong communication and time management are essential, along with basic computer skills and familiarity with booking software.

Qualifications

Experience in customer service or travel is a plus.
No prior experience required; however, experience in customer service or travel is a plus.
Basic computer skills required, with proficiency in using booking software and email.
Excellent communication and organizational skills are essential.
Ability to work independently and manage time effectively.

Responsibilities

Plan and book clients' cruises, including accommodations, excursions, and transportation.
Provide clients with detailed information on cruise options, itineraries, and onboard amenities.
Coordinate bookings and payment processing, ensuring details are accurate and timely.
Address customer inquiries, offer recommendations, and resolve any issues that may arise during the booking process.
Maintain strong relationships with cruise lines, suppliers, and clients to ensure continued satisfaction.