Remote Travel Support Specialist

Inspired; Key West (FL); Remote; USD 35,000 - 50,000; Full time

Benefits offered by this job

Travel perks

Exclusive industry discounts

Ongoing training

Flexible scheduling

Job summary

A travel agency is seeking a remote Travel Customer Representative to support clients from booking through to their return home. The ideal candidate will have excellent communication and customer service skills, demonstrating a passion for travel. Responsibilities include responding to inquiries, assisting with bookings and cancellations, and ensuring client satisfaction. This role offers flexible scheduling, travel perks, and opportunities for growth within the agency.

Qualifications

• Experience in customer service preferably in travel or hospitality.
• Ability to learn booking platforms and systems quickly.
• Passion for travel and helping others.

Responsibilities

• Respond promptly to client inquiries via email, phone, and messaging.
• Assist with travel bookings, changes, and cancellations.
• Provide accurate information about destinations and agency policies.
• Confirm trip details and ensure client satisfaction.
• Handle concerns with empathy and problem-solving.

Skills

Excellent verbal communication skills

Excellent written communication skills

Strong customer service experience

Organized and dependable

Proactive with attention to detail

Comfortable with technology

Job description

A travel agency is seeking a remote Travel Customer Representative to support clients from booking through to their return home. The ideal candidate will have excellent communication and customer service skills, demonstrating a passion for travel. Responsibilities include responding to inquiries, assisting with bookings and cancellations, and ensuring client satisfaction. This role offers flexible scheduling, travel perks, and opportunities for growth within the agency.