Remote Travel Concierge & Booking Support

Inspired; Albuquerque (NM); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Travel perks and exclusive discounts

Supportive team environment

Ongoing training opportunities

Job summary

Inspired is looking for a Travel Customer Representative who will support clients throughout their travel journey. This role involves assisting with inquiries, managing bookings, and ensuring excellent service at every interaction.

The ideal candidate will have strong communication skills, a customer service background preferably in travel, and a passion for helping others create memorable experiences. This position is remote with flexible scheduling and offers opportunities for professional growth.

Qualifications

• Excellent communication skills expected in both verbal and written forms.
• Prior customer service experience in travel or related fields is preferred.
• High attention to detail and ability to remain organized are crucial.

Responsibilities

• Respond promptly to client inquiries via various communication channels.
• Assist clients with travel bookings, changes, and cancellations.
• Provide detailed information about travel documents and agency policies.
• Follow up with clients for trip confirmation and satisfaction.
• Handle client concerns with empathy and effective problem-solving.

Skills

Excellent verbal and written communication skills

Strong customer service experience

Organized and proactive

Comfortable with technology

Passion for travel

Job description

Inspired is looking for a Travel Customer Representative who will support clients throughout their travel journey. This role involves assisting with inquiries, managing bookings, and ensuring excellent service at every interaction.

The ideal candidate will have strong communication skills, a customer service background preferably in travel, and a passion for helping others create memorable experiences. This position is remote with flexible scheduling and offers opportunities for professional growth.