Remote Travel Support Specialist

Elevationtravelpartners; Tallahassee (FL); On-site; USD 35,000 - 45,000; Full time

Job summary

Elevationtravelpartners is seeking a Virtual Travel Customer Service professional in Tallahassee, Florida. This role involves assisting clients with trip preparations and offering ongoing support throughout their travel journey. Ideal candidates will possess a friendly communication style, customer support experience, and a strong interest in travel. Duties include responding to inquiries via email, chat, and phone, helping with itinerary updates, and maintaining a positive customer experience. Join us to make travel stress-free for our clients!

Qualifications

• Experience in customer support preferred.
• Strong interest in travel and client satisfaction.
• Ability to learn new systems quickly.

Responsibilities

• Assist clients through email, chat, and phone.
• Help with itinerary changes and updates.
• Provide destination and travel guideline information.
• Follow up with travelers before departure.
• Resolve concerns while maintaining a positive experience.

Skills

Friendly communication style

Professionalism

Organizational skills

Customer support experience

Comfort with online tools

Job description

Elevationtravelpartners is seeking a Virtual Travel Customer Service professional in Tallahassee, Florida. This role involves assisting clients with trip preparations and offering ongoing support throughout their travel journey. Ideal candidates will possess a friendly communication style, customer support experience, and a strong interest in travel. Duties include responding to inquiries via email, chat, and phone, helping with itinerary updates, and maintaining a positive customer experience. Join us to make travel stress-free for our clients!