Remote Travel Support Specialist

Kim Luxe Travel

Raleigh (NC)

Remote

USD 32,000 - 52,000

Full time

14 days+

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Benefits offered by this job

Work-from-home

Training and ongoing support

Growth opportunities

Travel industry discounts

Friendly remote team

Job summary

Kim Luxe Travel is seeking a Remote Travel Assistance professional to support clients as they plan, prepare for, and experience trips. You will guide clients, handle travel-related requests, and ensure they feel supported every step of the way, from planning to post-trip follow-up.

Ideal candidates are highly organized, possess excellent communication skills, and thrive in a fully remote environment. Training and ongoing support are provided, with opportunities for growth and access to

Qualifications

Strong written and verbal communication skills.
Customer service experience in travel, hospitality, or support roles preferred.
Highly organized, reliable, and detail-oriented.
Comfortable working independently in a remote environment.
Quick learner with the ability to adapt to booking systems and digital tools.
Enthusiastic about travel and helping others travel with confidence.

Responsibilities

Assist clients remotely via email, phone, and messaging platforms.
Support travel reservations, itinerary updates, cancellations, and special requests.
Provide clear guidance on destinations, travel requirements, and agency processes.
Monitor upcoming trips and proactively reach out to clients when needed.
Address questions or concerns professionally, ensuring a positive client experience.