A travel agency is seeking a Travel Customer Representative responsible for supporting clients throughout their travel experience. The role includes responding to inquiries, assisting with bookings, and providing updates. Ideal candidates will have strong communication skills and previous customer service experience. This position offers remote work options, travel perks, and growth opportunities within the agency.
Qualifications
Must have excellent communication skills.
Strong customer service experience, ideally in travel or hospitality.
Well-organized and detail-oriented.
Responsibilities
Respond to client inquiries via multiple channels.
Assist with bookings, changes, and cancellations.
Provide information about destinations and agency policies.
Follow up with clients on trip satisfaction.
Skills
Excellent verbal and written communication skills
Strong customer service experience
Organized and proactive
Comfortable with technology
Passion for travel
Job description
A travel agency is seeking a Travel Customer Representative responsible for supporting clients throughout their travel experience. The role includes responding to inquiries, assisting with bookings, and providing updates. Ideal candidates will have strong communication skills and previous customer service experience. This position offers remote work options, travel perks, and growth opportunities within the agency.