Remote Travel Support Specialist

Inspired; Portland (OR); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Travel perks and exclusive industry discounts

Opportunities for growth within the agency

Supportive team environment with ongoing training

Job summary

A travel agency is seeking a Travel Customer Representative to support clients throughout their travel journey. This includes handling inquiries, assisting with bookings, and ensuring exceptional service. The ideal candidate will have strong communication skills, customer service experience, and a passion for travel. This role offers 100% remote work with flexible scheduling, travel perks, and growth opportunities within the agency.

Qualifications

• Proven experience in customer service, ideally in travel or hospitality.
• Exceptional communication skills both verbally and in writing.
• Comfortable with various technology platforms and quick to learn.

Responsibilities

• Respond to client inquiries through various communication channels.
• Assist with travel bookings, changes, and cancellations.
• Provide accurate information regarding travel policies and documents.
• Confirm trip details with clients to ensure satisfaction.
• Address client concerns or complaints empathetically.

Skills

Excellent verbal and written communication skills

Strong customer service experience

Organized and dependable

Comfortable with technology

Passion for travel

Job description

A travel agency is seeking a Travel Customer Representative to support clients throughout their travel journey. This includes handling inquiries, assisting with bookings, and ensuring exceptional service. The ideal candidate will have strong communication skills, customer service experience, and a passion for travel. This role offers 100% remote work with flexible scheduling, travel perks, and growth opportunities within the agency.