Remote Travel Support Specialist

Inspired; Boston (MA); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Travel perks

Exclusive industry discounts

Opportunities for growth

Ongoing training

Job summary

A travel agency is seeking a Travel Customer Representative to support clients throughout their travel journeys. You will assist with inquiries, bookings, and ensure a high level of customer service. The ideal candidate will have strong communication skills and a passion for travel. This position is remote with flexible scheduling and offers travel perks along with opportunities for growth within the agency.

Qualifications

• Excellent verbal and written communication skills.
• Strong customer service experience, preferably in travel or hospitality.
• Organized, dependable, proactive with attention to detail.

Responsibilities

• Respond promptly to client inquiries via email, phone, and messaging platforms.
• Assist with travel bookings, changes, and cancellations.
• Provide accurate information about destinations and travel documents.
• Follow up with clients to confirm trip details.
• Handle concerns or complaints with empathy.

Skills

Excellent verbal and written communication skills

Strong customer service experience

Organized and dependable

Comfortable with technology

Proactive

Passion for travel

Job description

A travel agency is seeking a Travel Customer Representative to support clients throughout their travel journeys. You will assist with inquiries, bookings, and ensure a high level of customer service. The ideal candidate will have strong communication skills and a passion for travel. This position is remote with flexible scheduling and offers travel perks along with opportunities for growth within the agency.