Remote Travel Support Specialist

Inspired; Portland (ME); Remote; USD 35,000 - 50,000; Full time

Benefits offered by this job

Travel perks

Flexible scheduling

Ongoing training

Job summary

A travel agency is seeking a Travel Customer Representative to support clients throughout their travel journey. This role involves responding to inquiries, assisting with bookings and changes, and ensuring outstanding service throughout the travel experience. The ideal candidate has strong customer service skills and a passion for travel. This is a 100% remote position offering a supportive team environment, flexible scheduling, and travel perks.

Qualifications

• Strong customer service experience, preferably in travel or hospitality.
• Ability to assist with travel bookings, changes, cancellations, and special requests.
• Comfortable with technology and quick to learn booking platforms and systems.

Responsibilities

• Respond promptly to client inquiries via email, phone, and messaging.
• Provide information about destinations, travel documents, and agency policies.
• Follow up with clients to confirm trip details and satisfaction.

Skills

Excellent verbal and written communication skills

Strong customer service experience

Organized and dependable

Comfortable with technology

Attention to detail

Passion for travel

Job description

A travel agency is seeking a Travel Customer Representative to support clients throughout their travel journey. This role involves responding to inquiries, assisting with bookings and changes, and ensuring outstanding service throughout the travel experience. The ideal candidate has strong customer service skills and a passion for travel. This is a 100% remote position offering a supportive team environment, flexible scheduling, and travel perks.