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Benefits offered by this job
Flexible scheduling
Travel perks and industry discounts
Ongoing training in a supportive environment
Job summary
A leading travel agency is seeking a Travel Customer Representative to support clients throughout their travel journey. The role involves responding to inquiries, assisting with bookings, and ensuring high customer satisfaction. Ideal candidates possess excellent communication skills and a customer service background, preferably in travel or hospitality. This position offers flexible remote work with growth opportunities and travel perks.
Qualifications
Excellent verbal and written communication skills are essential.
Strong customer service experience, preferably in travel or hospitality.
Proactive and organized with high attention to detail.
Responsibilities
Respond promptly to client inquiries via various platforms.
Assist with travel bookings, changes, and cancellations.
Provide accurate information about travel documents and agency policies.
Skills
Verbal communication skills
Written communication skills
Customer service experience
Attention to detail
Technology comfort
Job description
A leading travel agency is seeking a Travel Customer Representative to support clients throughout their travel journey. The role involves responding to inquiries, assisting with bookings, and ensuring high customer satisfaction. Ideal candidates possess excellent communication skills and a customer service background, preferably in travel or hospitality. This position offers flexible remote work with growth opportunities and travel perks.