Remote Travel Support Specialist

Inspired; Salem (MA); Remote; USD 35,000 - 55,000; Full time

Benefits offered by this job

Travel perks

Exclusive industry discounts

Supportive team environment with ongoing training

Job summary

A travel agency is seeking a Travel Customer Representative to support clients throughout their travel journey. Responsibilities include responding to inquiries, assisting with bookings, and providing accurate travel information. Ideal candidates should have strong communication skills, experience in customer service (preferably in travel or hospitality), and a passion for helping others plan their journeys. This position offers remote work flexibility along with growth opportunities and travel perks.

Qualifications

• Excellent verbal and written communication skills.
• Strong customer service experience, preferably in travel or hospitality.
• Organized, dependable, proactive, and detail-oriented.
• Comfortable with technology and quick to learn booking platforms.
• Passion for travel and helping others.

Responsibilities

• Respond promptly to client inquiries via email, phone, and messaging.
• Assist with travel bookings, changes, cancellations, and requests.
• Provide accurate information about travel documents and policies.
• Follow up with clients to confirm trip details and satisfaction.
• Handle concerns with empathy and problem-solving skills.

Job description

A travel agency is seeking a Travel Customer Representative to support clients throughout their travel journey. Responsibilities include responding to inquiries, assisting with bookings, and providing accurate travel information. Ideal candidates should have strong communication skills, experience in customer service (preferably in travel or hospitality), and a passion for helping others plan their journeys. This position offers remote work flexibility along with growth opportunities and travel perks.