Remote Travel Support Specialist

Inspired; Morgantown (KY); Remote; USD 35,000 - 50,000; Full time

Benefits offered by this job

Travel perks and exclusive industry discounts

Opportunities for growth within the agency

Supportive team environment with ongoing training

Job summary

A travel agency is seeking a Travel Customer Representative to support clients throughout their travel journey. This remote role involves assisting with inquiries, resolving issues, and providing booking updates. The ideal candidate has strong communication skills and customer service experience, is detail-oriented, and has a passion for travel. Flexible scheduling and growth opportunities are available. Join us to help create memorable experiences for our clients!

Qualifications

• Excellent verbal and written communication skills.
• Strong customer service experience, preferably in travel or hospitality.
• Organized, dependable, and proactive with a high attention to detail.
• Comfortable with technology and quick to learn booking platforms and systems.
• Passion for travel and helping others plan unforgettable experiences.

Responsibilities

• Respond promptly and professionally to client inquiries via email, phone, and messaging platforms.
• Assist with travel bookings, changes, cancellations, and special requests.
• Provide accurate information about destinations and agency policies.
• Follow up with clients to confirm trip details and satisfaction.
• Handle concerns or complaints with empathy and problem-solving skills.

Skills

Excellent verbal and written communication skills

Strong customer service experience

Organized and dependable

Proactive with attention to detail

Comfortable with technology and quick to learn

Passion for travel

Job description

A travel agency is seeking a Travel Customer Representative to support clients throughout their travel journey. This remote role involves assisting with inquiries, resolving issues, and providing booking updates. The ideal candidate has strong communication skills and customer service experience, is detail-oriented, and has a passion for travel. Flexible scheduling and growth opportunities are available. Join us to help create memorable experiences for our clients!