Remote Travel Support Specialist

Inspired; Orange (CT); Remote; USD 30,000 - 50,000; Full time

Benefits offered by this job

Travel perks and exclusive industry discounts

Flexible scheduling

Ongoing training

Job summary

A travel agency is seeking a Travel Customer Representative to provide exceptional support throughout clients' travel journeys. You will respond to inquiries, assist with bookings, and ensure satisfaction while showcasing your passion for travel. Excellent communication skills and customer service experience are crucial. This position is 100% remote with flexible scheduling and offers opportunities for growth within the agency, along with industry perks and discounts.

Qualifications

• Excellent communication skills needed for client inquiries.
• Customer service experience, preferably in travel or hospitality.
• Attention to detail and proactive organizational skills.
• Comfort with technology for booking platforms.
• Enthusiasm for travel.

Responsibilities

• Respond to client inquiries via email, phone, and messaging.
• Assist with travel bookings, changes, cancellations.
• Provide information about destinations and policies.
• Confirm trip details and client satisfaction.
• Address concerns or complaints with empathy.

Skills

Excellent verbal and written communication skills

Strong customer service experience

Organized and dependable

Comfortable with technology

Passion for travel

Job description

A travel agency is seeking a Travel Customer Representative to provide exceptional support throughout clients' travel journeys. You will respond to inquiries, assist with bookings, and ensure satisfaction while showcasing your passion for travel. Excellent communication skills and customer service experience are crucial. This position is 100% remote with flexible scheduling and offers opportunities for growth within the agency, along with industry perks and discounts.