Remote Travel Support Specialist

Inspired; West Pittsburg (PA); Remote; USD 36,000 - 48,000; Full time

Benefits offered by this job

Travel perks and exclusive discounts

Flexible scheduling

Ongoing training and support

Opportunities for growth

Job summary

A leading travel agency is looking for a Travel Customer Representative to support clients through their travel journey, from booking to return. Responsibilities include responding to inquiries, assisting with travel bookings and changes, and ensuring a high level of customer satisfaction. The ideal candidate will have strong communication skills and a passion for travel. This position offers 100% remote work, flexible scheduling, and numerous growth opportunities.

Qualifications

• Excellent verbal and written communication skills required.
• Strong customer service experience preferred in travel or hospitality.
• Organized and dependable with high attention to detail.

Responsibilities

• Respond promptly to client inquiries via email, phone, and messaging.
• Assist with travel bookings, changes, cancellations, and requests.
• Provide accurate information about travel documents and policies.
• Follow up with clients to confirm trip details and satisfaction.

Skills

Verbal communication skills

Written communication skills

Customer service experience

Attention to detail

Comfort with technology

Job description

A leading travel agency is looking for a Travel Customer Representative to support clients through their travel journey, from booking to return. Responsibilities include responding to inquiries, assisting with travel bookings and changes, and ensuring a high level of customer satisfaction. The ideal candidate will have strong communication skills and a passion for travel. This position offers 100% remote work, flexible scheduling, and numerous growth opportunities.