Remote Travel Support Specialist

Inspired; Providence (RI); Remote; USD 36,000 - 54,000; Full time

Benefits offered by this job

Travel perks and exclusive industry discounts

Opportunities for growth

Ongoing training

Job summary

A travel agency is seeking a Travel Customer Representative to support clients from booking to returning home. Responsibilities include responding to inquiries, assisting with bookings and changes, and ensuring client satisfaction. Ideal candidates have excellent communication skills, customer service experience, and a passion for travel. This role offers 100% remote work and flexible scheduling, along with growth opportunities and travel perks.

Responsibilities

• Respond promptly to client inquiries via email, phone, and messaging.
• Assist with travel bookings, changes, cancellations, and special requests.
• Provide accurate travel information and agency policies.
• Follow up with clients to confirm trip details.
• Handle concerns or complaints with empathy and problem-solving.

Skills

Excellent verbal and written communication skills

Strong customer service experience

Organizational skills

Tech-savvy

Attention to detail

Passion for travel

Job description

A travel agency is seeking a Travel Customer Representative to support clients from booking to returning home. Responsibilities include responding to inquiries, assisting with bookings and changes, and ensuring client satisfaction. Ideal candidates have excellent communication skills, customer service experience, and a passion for travel. This role offers 100% remote work and flexible scheduling, along with growth opportunities and travel perks.