A leading travel agency is seeking a Travel Customer Representative to support clients throughout their travel journey from booking to return. Responsibilities include responding to inquiries, assisting with bookings, and providing detailed information about travel. The ideal candidate will have excellent communication skills and customer service experience, particularly in travel. This is a 100% remote position with flexible scheduling, opportunities for growth, and travel perks.
Qualifications
Excellent verbal and written communication skills.
Strong customer service experience (preferably in travel or hospitality).
Organized and dependable with attention to detail.
Responsibilities
Respond promptly to client inquiries via email, phone, and messaging.
Assist with travel bookings, changes, cancellations, and requests.
Provide accurate information about destinations and agency policies.
Skills
Verbal communication skills
Written communication skills
Customer service experience
Organizational skills
Problem-solving skills
Job description
A leading travel agency is seeking a Travel Customer Representative to support clients throughout their travel journey from booking to return. Responsibilities include responding to inquiries, assisting with bookings, and providing detailed information about travel. The ideal candidate will have excellent communication skills and customer service experience, particularly in travel. This is a 100% remote position with flexible scheduling, opportunities for growth, and travel perks.