Remote Travel Support Specialist

Elite Escapes; Phoenix (AZ); On-site; USD 19,000 - 30,000; Part time

Benefits offered by this job

Remote work

Travel perks and discounts

Mentorship and training

Job summary

Elite Escapes is seeking a Remote Travel Customer Service Specialist to be the friendly voice behind unforgettable vacations, cruises, and getaways. You will support clients before, during, and after travel while enjoying the freedom to design your own schedule.

We provide full training, access to major travel suppliers, and ongoing mentorship to help you succeed. If you enjoy solving problems and delivering smooth, stress-free experiences, this role fits you.

Qualifications

• Strong communication and empathy.
• Ability to work remotely with reliable internet.
• Calm, solution-oriented attitude.

Responsibilities

• Respond to client inquiries via email, chat, and phone about bookings and travel details.
• Assist with changes, cancellations, refunds, and special requests per supplier policies.
• Troubleshoot issues before and during travel to ensure smooth experiences.
• Provide clear information on destinations, policies, and requirements.
• Document interactions and follow up to ensure issues are resolved.

Job description

Elite Escapes is seeking a Remote Travel Customer Service Specialist to be the friendly voice behind unforgettable vacations, cruises, and getaways. You will support clients before, during, and after travel while enjoying the freedom to design your own schedule.

We provide full training, access to major travel suppliers, and ongoing mentorship to help you succeed. If you enjoy solving problems and delivering smooth, stress-free experiences, this role fits you.