Remote Travel Support Specialist

Hallford Travels; Norman (OK); Remote; USD 32,000 - 42,000; Full time

Benefits offered by this job

Remote work opportunity

Flexible scheduling options

Travel industry training resources

Ongoing support from travel team

Supplier discounts when available

Job summary

Hallford Travels is hiring a Customer Service Representative – Travel to support clients with travel inquiries and arrange travel plans. This role offers remote work and flexible scheduling, with opportunities to access travel industry training and supplier discounts.

You will assist travelers, coordinate options, and guide them through planning, while staying current on promotions and industry updates. Prior travel experience is helpful but not required.

Qualifications

• Excellent customer service and communication skills.
• Ability to work independently in a remote setting.
• Comfort using email, online platforms, and basic computer tools.

Responsibilities

• Deliver excellent customer service to clients planning travel.
• Research and coordinate travel options such as cruises, vacation packages, tours, and hotel stays.
• Answer client questions and provide travel-related information.
• Communicate with travel suppliers to confirm reservations and important travel details.
• Maintain accurate records of client interactions and travel bookings.
• Stay updated on travel promotions, supplier updates, and destination information.
• Provide assistance to clients both before and after travel.

Skills

Strong customer service

Communication abilities

Remote work

Email platforms

Organization and detail

Positive attitude

Job description

Hallford Travels is hiring a Customer Service Representative – Travel to support clients with travel inquiries and arrange travel plans. This role offers remote work and flexible scheduling, with opportunities to access travel industry training and supplier discounts.

You will assist travelers, coordinate options, and guide them through planning, while staying current on promotions and industry updates. Prior travel experience is helpful but not required.