Remote Travel Support Specialist

Hallford Travels; High Point (NC); Remote; USD 19,000 - 28,000; Full time

Benefits offered by this job

Remote work opportunity

Travel industry training

Supplier discounts when available

Job summary

Hallford Travels is seeking a Remote Customer Service Representative – Travel to support clients with travel inquiries and help coordinate travel arrangements. You will guide travelers through the planning process and respond to questions in a remote, client-focused environment.

The role emphasizes effective communication, independence in a remote setting, and attention to detail, with access to travel industry training and ongoing support from an experienced team.

Qualifications

• Strong customer service and communication abilities.
• Ability to work independently in a remote setting.
• Comfort using email, online platforms, and basic computer tools.
• Strong organization and attention to detail.
• Positive attitude and professional communication style.

Responsibilities

• Answer client questions and provide travel-related information.
• Communicate with travel suppliers to confirm reservations and details.
• Maintain accurate records of client interactions and bookings.
• Stay updated on travel promotions, supplier updates, and destination information.
• Provide assistance to clients before and after travel.

Skills

Customer service

Remote work

Communication

Organization

Attention to detail

Professional communication

Tools

Email

Online platforms

Computer basics

Job description

Hallford Travels is seeking a Remote Customer Service Representative – Travel to support clients with travel inquiries and help coordinate travel arrangements. You will guide travelers through the planning process and respond to questions in a remote, client-focused environment.

The role emphasizes effective communication, independence in a remote setting, and attention to detail, with access to travel industry training and ongoing support from an experienced team.